Privacy Policy
Privacy policy
This privacy policy
("Policy") describes how the personally identifiable information
("Personal Information") you may provide on the rokunstore.com
website ("Website"), "rokunstore" mobile application
("Mobile Application") and any of their related products and services
(collectively, "Services") is collected, protected and used. It also
describes the choices available to you regarding our use of your Personal
Information and how you can access and update this information. This Policy is
a legally binding agreement between you ("User", "you" or
"your") and ROKUN ALEKTEFAA TRADING EST ("ROKUN ALEKTEFAA
TRADING EST", "we", "us" or "our"). By
accessing and using the Services, you acknowledge that you have read,
understood, and agree to be bound by the terms of this Policy. This Policy does
not apply to the practices of companies that we do not own or control, or to
individuals that we do not employ or manage.
Automatic collection of information
When you open the Website or use the Mobile Application, our
servers automatically record information that your browser or device sends.
This data may include information such as your device's IP address and
location, browser and device name and version, operating system type and
version, language preferences, the webpage you were visiting before you came to
the Services, pages of the Services that you visit, the time spent on those
pages, information you search for on the Services, access times and dates, and
other statistics.
Information collected automatically is used only to identify
potential cases of abuse and establish statistical information regarding the
usage and traffic of the Services. This statistical information is not
otherwise aggregated in such a way that would identify any particular user of
the system.
Collection of personal information
You can access and use the Services without telling us who
you are or revealing any information by which someone could identify you as a
specific, identifiable individual. If, however, you wish to use some of the
features on the Services, you may be asked to provide certain Personal
Information (for example, your name and e-mail address). We receive and store
any information you knowingly provide to us when you create an account, make a
purchase, or fill any online forms on
the Services. When required, this information may include the following:
- Personal details such as name, country of residence, etc.
- Contact information such as email address, address, etc.
- Payment information such as credit card details, bank
details, etc.
- Geolocation data such as latitude and longitude.
Some of the
information we collect is directly from you via the Services. However, we may
also collect Personal Information about you from other sources such as public
databases and our joint marketing partners. You can choose not to provide us
with your Personal Information, but then you may not be able to take advantage
of some of the features on the Services. Users who are uncertain about what
information is mandatory are welcome to contact us.
Use and processing of collected information
In order to make the Services available to you, or to meet a
legal obligation, we may need to collect and use certain Personal Information.
If you do not provide the information that we request, we may not be able to
provide you with the requested products or services. Any of the information we
collect from you may be used for the following purposes:
- Create and manage user accounts
- Fulfill and manage orders
- Deliver products or services
- Improve products and services
- Enforce terms and conditions and policies
- Protect from abuse and malicious users
- Respond to legal requests and prevent harm
- Run and operate the Services
Processing your Personal Information depends on how you
interact with the Services, where you are located in the world and if one of
the following applies: (i) you have given your consent for one or more specific
purposes; this, however, does not apply, whenever the processing of Personal
Information is subject to European data protection law; (ii) provision of
information is necessary for the performance of an agreement with you and/or
for any pre-contractual obligations thereof; (iii) processing is necessary for
compliance with a legal obligation to which you are subject; (iv) processing is
related to a task that is carried out in the public interest or in the exercise
of official authority vested in us; (v) processing is necessary for the
purposes of the legitimate interests pursued by us or by a third party.
Note that under some
legislations we may be allowed to process information until you object to such
processing (by opting out), without having to rely on consent or any other of
the following legal bases below. In any case, we will be happy to clarify the
specific legal basis that applies to the processing, and in particular whether
the provision of Personal Information is a statutory or contractual
requirement, or a requirement necessary to enter into a contract.
Billing and payments
In case of services requiring payment, we request credit
card or other payment account information, which will be used solely for
processing payments. Your purchase transaction data is stored only as long as
is necessary to complete your purchase transaction. After that is complete, your
purchase transaction information is deleted. All direct payment gateways adhere
to the latest security standards as managed by the PCI Security Standards
Council, which is a joint effort of brands like Visa, MasterCard, American
Express and Discover. Sensitive and
private data exchange happens over a SSL secured communication channel and is
encrypted and protected with digital signatures, and the Services are also in
compliance with PCI vulnerability standards in order to create as secure of an
environment as possible for Users. Scans for malware are performed on a regular
basis for additional security and protection.
Managing information
You are able to delete certain Personal Information we have
about you. The Personal Information you can delete may change as the Services
change. When you delete Personal Information, however, we may maintain a copy
of the unrevised Personal Information in our records for the duration necessary
to comply with our obligations to our affiliates and partners, and for the purposes
described below. If you would like to delete your Personal Information or
permanently delete your account, you can do so on the settings page of your
account on the Services or simply by contacting us.
Disclosure of information
Depending on the requested
Services or as necessary to complete any transaction or provide any service you
have requested, we may share your information with your consent with our
trusted third parties that work with us, any other affiliates and subsidiaries
we rely upon to assist in the operation of the Services available to you. We do
not share Personal Information with unaffiliated third parties. These service
providers are not authorized to use or disclose your information except as
necessary to perform services on our behalf or comply with legal requirements.
We may share your Personal Information for these purposes only with third
parties whose privacy policies are consistent with ours or who agree to abide
by our policies with respect to Personal Information. These third parties are
given Personal Information they need only in order to perform their designated
functions, and we do not authorize them to use or disclose Personal Information
for their own marketing or other purposes.
We will disclose any Personal Information we collect, use or
receive if required or permitted by law, such as to comply with a subpoena, or
similar legal process, and when we believe in good faith that disclosure is
necessary to protect our rights, protect your safety or the safety of others, investigate
fraud, or respond to a government request.
Retention of information
We will retain and use your Personal Information for the
period necessary to comply with our legal obligations, resolve disputes, and
enforce our agreements unless a longer retention period is required or
permitted by law. We may use any aggregated data derived from or incorporating
your Personal Information after you update or delete it, but not in a manner
that would identify you personally. Once the retention period expires, Personal
Information shall be deleted. Therefore, the right to access, the right to
erasure, the right to rectification and the right to data portability cannot be
enforced after the expiration of the retention period.
The rights of users
You may exercise certain rights regarding your information
processed by us. In particular, you have the right to do the following: (i) you
have the right to withdraw consent where you have previously given your consent
to the processing of your information; (ii) you have the right to object to the
processing of your information if the processing is carried out on a legal
basis other than consent; (iii) you have the right to learn if information is
being processed by us, obtain disclosure regarding certain aspects of the processing
and obtain a copy of the information undergoing processing; (iv) you have the
right to verify the accuracy of your information and ask for it to be updated
or corrected; (v) you have the right, under certain circumstances, to restrict
the processing of your information, in which case, we will not process your
information for any purpose other than storing it; (vi) you have the right,
under certain circumstances, to obtain the erasure of your Personal Information
from us; (vii) you have the right to receive your information in a structured,
commonly used and machine readable format and, if technically feasible, to have
it transmitted to another controller without any hindrance. This provision is
applicable provided that your information is processed by automated means and
that the processing is based on your consent, on a contract which you are part
of or on pre-contractual obligations thereof.
Privacy of children
We do not knowingly collect any Personal Information from
children under the age of 13. If you are under the age of 13, please do not
submit any Personal Information through the Services. We encourage parents and
legal guardians to monitor their children's Internet usage and to help enforce
this Policy by instructing their children never to provide Personal Information
through the Services without their permission. If you have reason to believe
that a child under the age of 13 has provided Personal Information to us
through the Services, please contact us. You must also be old enough to consent
to the processing of your Personal Information in your country (in some
countries we may allow your parent or guardian to do so on your behalf).
Cookies
The Services use "cookies" to help personalize
your online experience. A cookie is a text file that is placed on your hard
disk by a web page server. Cookies cannot be used to run programs or deliver
viruses to your computer. Cookies are uniquely assigned to you, and can only be
read by a web server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information
for statistical purposes to operate the Services. You have the ability to
accept or decline cookies. Most web browsers automatically accept cookies, but
you can usually modify your browser setting to decline cookies if you prefer.
You may learn more about cookies and how they work here.
Do Not Track signals
Some browsers incorporate a Do Not Track feature that
signals to websites you visit that you do not want to have your online activity
tracked. Tracking is not the same as using or collecting information in
connection with a website. For these purposes, tracking refers to collecting
personally identifiable information from consumers who use or visit a website
or online service as they move across different websites over time. The
Services do not track its visitors over time and across third party websites.
However, some third party sites may keep track of your browsing activities when
they serve you content, which enables them to tailor what they present to you.
Links to other resources
The Services contain links to other resources that are not
owned or controlled by us. Please be aware that we are not responsible for the
privacy practices of such other resources or third parties. We encourage you to
be aware when you leave the Services and to read the privacy statements of each
and every resource that may collect Personal Information.
Information security
We secure information you provide on computer servers in a
controlled, secure environment, protected from unauthorized access, use, or
disclosure. We maintain reasonable administrative, technical, and physical
safeguards in an effort to protect against unauthorized access, use,
modification, and disclosure of Personal Information in its control and
custody. However, no data transmission over the Internet or wireless network
can be guaranteed. Therefore, while we strive to protect your Personal
Information, you acknowledge that (i) there are security and privacy
limitations of the Internet which are beyond our control; (ii) the security,
integrity, and privacy of any and all information and data exchanged between
you and the Services cannot be guaranteed; and (iii) any such information and
data may be viewed or tampered with in transit by a third party, despite best
efforts.
Data breach
In the event we become aware that the security of the
Services has been compromised or users Personal Information has been disclosed
to unrelated third parties as a result of external activity, including, but not
limited to, security attacks or fraud, we reserve the right to take reasonably
appropriate measures, including, but not limited to, investigation and
reporting, as well as notification to and cooperation with law enforcement
authorities. In the event of a data breach, we will make reasonable efforts to
notify affected individuals if we believe that there is a reasonable risk of
harm to the user as a result of the breach or if notice is otherwise required
by law. When we do, we will send you an email.
Changes and amendments
We reserve the right to modify this Policy or its terms
relating to the Services from time to time in our discretion and will notify
you of any material changes to the way in which we treat Personal Information.
When we do, we will revise the updated date at the bottom of this page. We may
also provide notice to you in other ways in our discretion, such as through
contact information you have provided. Any updated version of this Policy will
be effective immediately upon the posting of the revised Policy unless
otherwise specified. Your continued use of the Services after the effective
date of the revised Policy (or such other act specified at that time) will
constitute your consent to those changes. However, we will not, without your
consent, use your Personal Information in a manner materially different than
what was stated at the time your Personal Information was collected.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to
all its terms and conditions. By accessing and using the Services you agree to
be bound by this Policy. If you do not agree to abide by the terms of this
Policy, you are not authorized to access or use the Services.
Contacting us
If you would like to contact us to understand more about
this Policy or wish to contact us concerning any matter relating to individual
rights and your Personal Information, you may send an email to
rokunstore@gmail.com.
This document was last updated on May 13, 2021